This thesis study aimed to examine and analyze the challenges faced by family caregivers while helping their loved ones to navigate the complex cancer care system in Canada, especially British Columbia.
Cancer Caregiving : Navigating the complex web
As a UX Researcher at Samsung Research Canada, I helped shape the Samsung Knox Suite by aligning enterprise customer needs with product development to deliver user-driven, high-impact solutions.
Samsung Research Canada | Jr UX Researcher
Professional Work
Tata Elxsi | Design Researcher
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Masters' Thesis
Other Projects
UX RESEARCHER & DESIGNER
Previously researched, developed strategies, crafted insights, and designed journey maps @ Samsung Research Canada, Tata Elxsi, and more.
Resume
I’m a UX researcher with 2 years of experience across consumer electronics, automotive, healthcare, and B2B products. Previously at Samsung Knox, I focused on uncovering user perspectives and transforming data into intuitive design solutions through qualitative research, journey maps, and iterative testing.
India faces a paradox with its large population and rising infertility rates. This project takes a systemic approach to identify root causes through a global perspective.
Aparn | Service Design, UX Research
View Full Project >
A two sided marketplace; a platform business model that helps newcomers and travelers in a city connect and travel with a local companion in a VR environment.
Raahi | Service Design, UX Design
Postpartum hemorrhage is a leading yet preventable cause of maternal deaths. This project addresses its mismanagement in rural India through dedicated maternal care services.
Abhaya | Service Design, UX Design
Recommendations
During Rutuja's year-long internship with Samsung's UX Research team, she demonstrated exceptional versatility and reliability across various projects, including user testing, web analytics setup, and comprehensive research tasks. Her meticulous approach, combined with her academic and professional experience, consistently resulted in high-quality work. Rutuja's dedication and ability to excel make her a valuable asset to any team. I highly recommend her.
Rock Leung, PhD | Manager - UXR, Samsung Research Canada
I had the pleasure of working with Rutuja during her internship on our UX Research team, and I cannot recommend her highly enough. She was instrumental in shaping critical aspects of our research and product development process, contributing significantly to the creation of user personas and user journey maps that directly informed product redesign decisions.
In addition to her design contributions, Rutuja played a key role in UX research operations. She helped recruit participants, process incentives, moderate sessions, take detailed notes, and conduct thorough research analysis. Her ability to manage multiple tasks while ensuring accuracy and timely delivery made her a vital member of the team.
Beyond her research and operational work, Rutuja excelled in competitive analysis and data analytics, providing insights that further strengthened our product strategy. She is a thorough, timely, and clear communicator, always bringing a collaborative and positive approach to her work.
Rutuja would be a valuable asset to any team, and I look forward to seeing all she will accomplish in the future.
Andy Yeh | Senior UX Researcher, Samsung Research Canada
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